This is almost always the first concern companies have when moving to the cloud. Asking them to expound on their fears, one individual spoke up and said “I just can’t give up that server in the middle of my office…I want to see it, feel it, and hug it, if needed.” Initially, the comment garnered laughter, but my years in technology and data center management caused a series of concerns to rush to my mind. I knew full well there were likely no protections on that server against evils such as Ransomware, viruses, hacker intrusions or disgruntled employees. And if there is no backup system in place…all of their valuable information was at significant risk.
The truth of the matter is, there are no guaranteed, fool-proof systems available today, whether you are on-premise or in the cloud. There are actually bad people in this world that spend all of their time and energy creating chaos and disruption. However, it should be considered that cloud solutions, especially well-established solutions, have extremely high standards and are able to leverage as a collective group of customers investing in technology, which no individual group or organization would likely be able to implement on their own accord. These companies know security is the top question on customers’ minds, and it is their primary focus. Now, let’s go back to that precious little server sitting in the middle of the office. First, unless it is disconnected from the world, it actually is isolated and a much easier target to those who wish to do harm. Second, experience tells me, especially with churches, the IT function of their “IT person” isn’t even their full-time role so in comparison, clients should take some level of comfort that a cloud solution is a safer alternative. All things considered, customers should work with a trusted partner to evaluate solution alternatives, develop best practice organizational procedures, and investigate purchasing a Cyber Security insurance policy.
Not leaving the security topic quite yet, I asked the group how they reported information and distributed it to a broader audience. The immediate and very common response was Excel spreadsheets that were sent via their Yahoo or Gmail email accounts. I took a moment again to ask them “Why are you concerned about security in the cloud?”