Business Technology Solutions

Business Phone Systems

Enhance your business communications, productivity, and collaboration among team members by integrating various communication tools within a Unified Communications system. LBMC can help your business reach new heights with VoIP and video conferencing, providing a better way to connect your team. Choosing the right unified communication platform, either on-premise or cloud-based, will help your team excel beyond traditional phone systems.

Small businesses view virtual office telephone systems as essential technology. If you choose the best one, this could make you an attractive competitor in your industry. All businesses need communication.

It’s imperative for small businesses to be accessible – even better than large companies. You use good small business phones. Can someone recommend an appropriate one? What are the different services available?

What is a small business phone system?

A business phone system includes features such as unlimited calling, auto attendants, ringing groups, and voicemail-to-email integration. A typical phone system for businesses includes voice over Internet Protocol (VoIP), cellular, private branches, or key units. Most phones use VoIP technology that enables a company Internet connection for their entire network.

The Best Business Phone Systems

VoIP or cloud-based telephone systems are now mostly used to replace landline desk phone systems. Modern phones offer voice and text communications in all major formats, with integrated technology solutions. VoIP trunking can be used to replace traditional phone hardware, but most providers only offer cloud-based solutions without hardware. People can still use traditional IP phones for calls, but most people use headphones or an app on computers and tablets.

How do I choose the Best Small Business Phone System?

The decision to buy a company telephone service is overwhelming. It’s a huge choice you should be considering, including the type of product, cost, or customer expectations.

Several factors should be considered while selecting a business phone system. It’s important that the system carries all the functions your company requires. How much staff can you expect in an office? Do these apps have features you want?

While some business owners are looking at standard call functions such as caller ID and voicemail, some want additional functions. You may have other tools that you may need to communicate with other businesses, like video meetings and call recordings.

Choose between a traditional vs. cloud phone system

Most companies know the traditional office phone systems. These can be provided by your local phone service and carry infrastructure expenses, including phone equipment and copper wires to connect the phone to the primary supplier. Traditional telephone systems are very reliable – and typically deliver clear sound. Storm damage or wiring problems may cause trouble.

Scaling a physical system may be difficult, so you must stick to your provider’s timeline when changing your setup. Call rates are high particularly for long distances. Landline networks have become obsolete as cloud-based phone systems have become more popular and landline devices are discontinued.

VoIP Phone System

Instead of traditional wired connections that are used in telephone systems, VoIP (voice over IP) phones use the Internet to communicate. So your system can be controlled via the same internet access as your network.

What should I look for in a small business phone system?

Small companies face smaller profits particularly when they are starting to operate and reducing costs wherever possible to be effective. Costs are a huge factor in firms’ operations, and VoIP is one thing to reduce the risks. Cloud VoIP telephone systems can be an excellent solution for alleviating the cost of conventional business phone services.

Business Phone Systems

Managed IT

Maintaining and configuring computer networks, whether in the office or cloud, is time-consuming. Our Microsoft®-certified network engineers use reliable methods to set up and maintain your computer systems.

LBMC Technology Solutions customizes our services to meet each client’s business needs. Small to mid-sized companies use us as an outsourced IT department, where we manage and monitor their daily IT functions. Larger organizations employ our team on a project basis for specific IT-related projects such as upgrades and expansion. In addition, remote support can be provided via our helpdesk or by utilizing our on-site services.

What are managed IT services?

IT service providers offer Hybrid IT services ranging from specific solutions to 24/7 assistance. Managed IT services are used by organizations that are attempting to reduce internal IT workloads by reducing IT gaps.

Managed services are IT services performed by third parties that provide IT tasks for a client. The managed service provider retains ownership in the operation of the service. Typically, customers pay a monthly fee to access services. Coast can be determined by the number of hours per month or the number of users per month.

Third-party providers offer management services to take the burden of IT maintenance off of businesses. Good management of service relationships provides customers with lower prices, as they don’t need to worry about IT management tasks.

What services are most commonly used?

Remote management for computers, tablets, and mobile phones are often used for managed IT services. Remote monitoring and management is generally a basic and fundamental service for management companies.

Managed Service providers must differentiate themselves in an attempt to improve customer service. Customers often require IT security assistance from a trusted service provider.

Benefits of managed IT services

Dependable service

Finding the best IT professionals is difficult and often businesses fail to understand that IT services are primarily resource-consuming. A partnership with an MSP will ensure a more reliable service.

Reduce IT spending

MSP services offer SMBs a much better service in a significantly cheaper time frame compared with an internal support team. Business owners can pay a subscription fee to access a service that can be adapted to fit their requirements. Outsourcing IT management to an MSP also facilitates estimating internal costs and reducing costs.

Organizational budgets are forecasted by MSP subscription plans because they are generally constant and fixed. Hence, SMBs can focus more on the more mission-important work of marketing, sales, and development.

Leverage expert knowledge

Another advantage to managing IT is the breadth of knowledge MSPs can provide to your organization. They have in-depth knowledge of cybersecurity policy and compliance and knowledge of real-life experiences. MSPs provide IT support services for a range of organizations and provide a complete IT solution for your needs.

Efficiency

By outsourcing IT projects to IT management providers, the team is better equipped for the task of revenue generation. These companies are often able to offer advice or suggestions to improve infrastructure. The result may increase productivity as well as improve return on investment.

Better management of uptime

Managed service providers have no schedule like the rest of your employees. The provider can perform system upgrades and maintenance when you may be out, or preoccupied with other tasks. Having flexible schedules for your business can help improve uptime while also reducing workflow disruption.

Are managed IT services worth It?

Managed IT support can provide a cost-efficient approach to managing a business environment. Network management encompasses planning, designing network systems, and monitoring their operation. It also covers routers, switches, firewalls, and various network appliances. System Management consists in administering a company’s server system, such as Windows, Linux, or Unix.

These include installation and maintenance of server software, patches, maintenance, and security maintenance. Data management includes restoring and recovering the company’s data as well as its data storage. This includes creating databases to keep data secure.

Applications management includes developing, deploying, and maintaining applications for an enterprise. These include web applications and desktops and mobile apps.

Managed IT Services

Network Security

Every day IT security threats increase and companies struggle to keep up. LBMC Technology Solutions can help you secure your data without the need for extra staff, saving you time and money.

We will help you set yourself up for success. The needs of networks can vary based on the size and type of organization. Determining how to best protect your assets and educate your employees can present unexpected and unique challenges.

If you’re looking for some guidance on how to best secure your networks, let us know. We can help you get started today.

What is network security?

Network security relates to the process of building a defense strategy that enables companies to secure data on a network.

Network security relates in part to a strategy for developing defensive strategies to protect networks. Network security systems protect organizations’ data from cyberattacks, guarding against threats and unauthorized access.

The security of network infrastructure includes many different tools. It outlines the rules that govern computer networks and the data that they hold on them.

Cyber insurance

A company must cover the cost of a cyberattack if it is exposed to a significant cyber breach. The option of cyber insurance is a great strategy. The first-party protection in these cases includes losses suffered by the firm.

The third-party policy covers damages arising from the breach. You’ll also want to examine the investigative expenses to determine if they cover all of the expenses. This helps to protect a company from significant financial losses.

Fundamentals of network security solutions

When organizations look at enhancing the security of their networks, they typically choose multilayered approaches. Because attacks can take place in any layer of a network, every network security system must address every layer.

Mobile device management solution

With this new technology of remote working, many mobile devices can be accessed outside security circles within companies. Companies should take proper measures to safeguard their networks and devices against threats. The software can be used to erase company data on devices using the multilayer access protocol before they are connected.

Multifactor authentication (MFA)

A Verizon Data breach investigation report has analyzed 42686 security breaches. The study showed that these breaches were mostly the result of the reuse or a breached password. Multifactor authentication (MFA) helps protect against cyber attacks and prevents them. It provides devices additional security by generating one-time codes for logging on.

Security awareness training

Although we’re well acquainted with phishing, it’s impossible if the technique cannot be understood. Employees are able to detect phishing attacks when they confront such an activity. It is important to protect organizations from data breaches, by regularly testing and training your employees to protect against phishing attacks.

Security of backups

Backups can help an enterprise recover if it’s hampered by an attack or a hardware malfunction during downtime. However, typically companies do not consider ensuring backups. During cyber attacks, recovery must occur quickly and efficiently. It is important to ensure backups are secure against ransomware.

Cybersecurity risk assessment

The company needs to understand the security of its organization at an early stage. The assessment of your organization’s weaknesses can help in determining how best to address them accordingly. The need to evaluate all the growth levels is a key step a business must never miss. (link to cybersecurity assessment)

Effective security policies

Ensure all employees know the security protocols. This policy must be created to allow the user and staff to make the correct decisions about behavior and safety controls. The protocols may also help with the assurance of compliance if the company is planning on expanding.

Business continuity plan

Changing businesses is inevitable of any size. Businesses must establish contingency plans to ensure the business’s continuous operation. Nevertheless, tests should be done in order not to damage the system’s integrity or make it unsafe.

Network Security